Computer Aided Dispatch (CAD) Market to Grow at a CAGR of 11.2%


NEW YORK, February 1, 2022 /PRNewswire/ — According to recent research by Fact.MR, the computer-aided dispatch market is expected to reach revenues of approximately US$5.95 billion in 2032, with a CAGR of 11.2%.

The computer aided dispatch market is driven by an increase in cyber crime, natural disasters, national public safety programs and updated laws and regulations, and the introduction of connected devices. During the COVID-19 outbreak, companies used computer-assisted dispatch systems to monitor employee progress in remote working arrangements, while healthcare providers used them to supervise patients and staff to prevent the spread of infection.

By automating location detection, efficient caller ID, and number identification, new and improved computer-aided dispatch systems enable public safety agencies to speed up their dispatch workflows. The development prospects of the global CAD market have been boosted by recent advances in cloud-based and wearable technologies.

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Apple, for example, just revealed a new walkie-talkie capability for the Apple Watch, which is included in the latest software update. The idea of ​​walkie-talkies on wearable technology may have been used outside of a consumer market while still in its early stages of development. The benefits of contemporary computer-aided dispatch systems allow emergency services to respond quickly and efficiently, potentially reducing the number of lives lost due to preventable deaths.

The U.S. National Emergency Number Association recently announced the NextGen 911 concept, which proposes upgrading current computer-aided dispatch systems across the country by 2023.

The Internet of Things continues to evolve, providing the infrastructure necessary for the growth of the computer-aided dispatch market. Connectivity between objects has grown exponentially, enabling more efficient sensing, monitoring and control of resources and human life.

“The increase in security vulnerabilities, both in the conventional and virtual sense, is prompting countries and industries to develop extensive protection networks to secure sensitive information, expanding the possibilities for deploying computer-aided dispatch solutions,” comments a Fact.MR analyst.

Forecast Market Size (2022)

US$2.06 billion

Projected market value in 2032

US$5.95 billion

CAGR Value (2022-2032)


North America market share


Key points to remember:

  • Based on deployment, cloud-based computer-aided dispatch solutions will be in high demand, with an annual growth rate of over 11%.
  • Based on the end-use industry, utilities will emerge as a major market for computer-aided dispatch solutions, with a market size of 600 million US dollars in 2022.
  • From 2022 to 2032, North America is expected to grow at a CAGR of 9%.
  • Asia is expected to be the fastest growing market over the next decade with a CAGR of 10%.
  • By the end of 2022, the global computer aided dispatch market is expected to be worth more than 2 billion US dollars.

Growth drivers:

  • Technological innovations and improvements continue to influence the growth of the computer aided dispatch industry, allowing CAD systems to have a wider range of applications.
  • The dispatch market is growing due to an increase in criminal activity and natural disasters that put pressure on public safety and dispatch solutions.

To learn more about the Computer Aided Dispatch (CAD) Market, you can contact our analyst at

Competitive Landscape:

To expand their game in the market, leading organizations use innovative measures such as breakthrough marketing tactics, technical developments, mergers and acquisitions.

  • In November 2020, Carbyne and Central Square Technologies will collaborate on CAD improvements. More 911 callers will be able to open live video chats, send instant messages and share data with emergency dispatchers thanks to a cooperation between a startup and a conglomerate.
  • In December 2021Zetron, a global leader in embedded mission-critical communications technology, and Softil, the global leader in mission-critical communications (MCX), announced that Zetron will use Softil’s BEEHD MCX enabling technology to extend LTE Push-To-Talk ( PTT ) integration capabilities of its dispatch solutions.

Key Players in the Computer Aided Dispatch (CAD) Market Include:

  • Central Square Technologies
  • Priority Dispatch Corp.
  • Zetron, Inc.
  • Southern Software, Inc.
  • NowForce, FDM software
  • Harris Systems United StatesInc.

More Valuable Insights into Computer Aided Dispatch (CAD) Market

Fact.MR provides an unbiased analysis of the Computer Aided Dispatch (CAD) market, showcasing historical demand data (2016-2021) and forecast statistics for the period 2022-2032. The study discloses compelling insights into the Global Computer Aided Dispatch (CAD) Market with detailed segmentation on the basis of:

  • By component
    • Computer Aided Dispatch Solutions
    • Computer Aided Dispatch Services
      • Implementation
      • Support & Maintenance
      • Coaching
  • By type of deployment
    • Cloud-based computer-assisted dispatch
    • On-site computer-aided dispatch
  • By area of ​​application
    • Computer aided dispatch for unit management
    • Computer-aided dispatch for reporting and analysis
    • Computer-aided dispatch for call management
    • Computer aided dispatch for decision support
  • By industry
    • Computer aided dispatch for transport
    • Computer Aided Dispatch for Government
    • Computer Aided Dispatch for Healthcare
    • Computer Aided Dispatch for Utilities
  • By type of organization
    • Computer Aided Dispatch for Large Enterprises
    • Computer-aided dispatch for small and medium-sized enterprises (SMEs)

Key Questions Answered in the Computer Aided Dispatch (CAD) Market Report

  • The report offers an overview of the demand outlook for the Computer Aided Dispatch (CAD) market for 2022-2032.
  • The market study also highlights the forecasted sales growth for the Computer Aided Dispatch (CAD) market between 2022 and 2032.
  • The Computer Aided Dispatch (CAD) market study identifies key growth drivers, restraints, and other forces impacting the prevailing trends and evaluation of current market size and forecast and future technological advances within the industry.
  • Computer Aided Dispatch (CAD) Market share analysis of major companies in the industry and coverage of strategies such as mergers and acquisitions, joint ventures, collaborations or partnerships, etc.

Explore Fact.MR’s Technology Coverage –

Computer Aided Engineering Market ForecastThe flexibility and cost-effectiveness of cloud computing are key factors in the growing adoption of computer-aided engineering. For computer-aided engineering systems, cloud computing avoids the significant expense of hardware procurement, installation, and supporting infrastructure.

Computer Aided Detection Market TrendsComputer-aided detections allow the early detection of diseases that can be devastating, such as cancer. Patients were encouraged to choose random tests and examinations following this. Due to these factors, the global computer aided detection market is expected to witness rapid expansion.

Network Access Control Market AnalysisNetwork Access Control (NAC) has come a long way, and a number of industry leaders have developed solutions to help it continue to evolve over the years. With an ever increasing number of large and small and medium enterprises, North America will continue to be the most attractive market for network access control.

Big Data Technologies and Services Market ScopeThe growing importance of big data technology in the Internet of Things is the latest trend that is accelerating in the big data and services (IoT) industry. As a result, several industries are adopting big data services in order to manage huge amounts of data and generate useful insights.

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