Computer crash keeps Buffalo Police Department ‘running like we did 25 years ago’ | Local News

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The Buffalo Police Department’s computer network went down Friday night and hasn’t worked since, Police Commissioner Joseph Gramaglia said Sunday.

Police officers cannot make a police report in the system and must complete all paperwork by hand. The department’s messaging system is also down.

The 911 system, however, is unaffected. Police radios, city surveillance cameras and body-worn cameras are all working, Gramaglia said.

“We operate like 25 years ago,” Gramaglia said.

A hardware failure – not a hacker – caused the system to crash, he said.

The city brought in FBI cybersecurity specialists and a third-party consultant to determine if the system had been hacked.

In recent years, Buffalo’s school system and Erie County Medical Center have been victims of hackers, with their computer systems shut down for days.

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While police have to do their paperwork the old-fashioned way, Gramaglia said, police departments are all operating normally.

“The public should be assured of that,” he said.

Gramaglia said he doesn’t yet know when the system will return.

“We’ve been everywhere all weekend,” he said.

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