Schneider Electric announced the launch of a new service offering, EcoStruxure Service Plans in India. Through this launch, the company aims to provide enriched packages combined with powerful digital services tailored to identify and meet specific customer needs. This new service offering will enable Schneider Electric to optimize its customers’ maintenance budgets by up to 40% and reduce the risk of electrical failure on connected equipment by up to 75%.
Today, 60% of organizations are preparing for the future by initiating their digital transformations, part of which involves the digitization of electrical infrastructures. The goal of this digitization is to increase daily availability and minimize risks. For example, 56% of electrical fires are due to lack of maintenance. Workforce issues are also frequently encountered, particularly with respect to remote expertise, skills gaps and an aging workforce. Schneider Electric’s new EcoStruxure service plans aim to address these challenges by providing, in a single contract, a tailored combination of onsite, digital and consulting services.
Speaking at the launch, Abid Makani, Vice President – Field Services, Schneider Electric, said, “At Schneider Electric, we believe in forming strong partnerships with our customers through services that provide operational resilience. We believe that we strive to develop and innovate services that enable our partners to lay the foundations of future-ready businesses. In line with this approach, we launched the EcoStruxure Service Plans to provide tailored connected services designed to support our customers’ energy management and distribution systems, enabling them to achieve business continuity. optimal. Our service advisors are available 24/7 around the world to provide energy management and automation services, in the field or in the cloud.
EcoStruxure service plans reflect Schneider Electric’s ongoing commitment to building lasting business resilience for its customers. Beyond traditional field services, it is an IoT-enabled expert support package where data, analytics, software and domain expertise drive substantial improvements in managing assets, asset security, resilience, operational efficiency and sustainability. Whether in the field or in the cloud, new EcoStruxure service plans help improve business continuity and energy management for customers by leveraging Schneider Electric’s tremendous in-house knowledge, local expertise and vast network of partners. The company continues to bring its digital philosophy to life by equipping its equipment and upgrading brownfield equipment with the latest detection technologies. These form the basis for condition monitoring through analytics such as those offered by Schneider Electric’s robust EcoStruxure architecture and platform. Innovations such as EcoStruxure™ service plans underline Schneider Electric’s commitment to service partnership. It offers its clients sustainable and resilient business operations.